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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Spencer Blumenfield

Spencer Blumenfield

March 30, 2026

5  out of  5
rating by Spencer Blumenfield
"Jessica once again did a great job quoting me for a trailer policy and business policy. Double thumbs up to Juanita Lanier for training her employees to be professional and helpful. Will be getting more policies with them!!!"
We responded:
"Spencer, thank you so much for your kind words! My team and I truly appreciate your support and we're so grateful that you are part of our State Farm family! - Juanita"
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Jada Wade

March 27, 2026

5  out of  5
rating by Jada Wade
"Jessica is always going above and beyond for her customer service and always making sure that everyone is well taken care of and great at explaining coverages."
We responded:
"Jada, thank you so much for sharing this! The biggest compliment my team and I can receive is being recommended to others. We appreciate your kind words about Jessica and we're always here to help! - Juanita"
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Thifanie Klein

March 27, 2026

5  out of  5
rating by Thifanie Klein
"Jessica’s customer service was PHENOMENAL. I went in not really knowing what I needed and she explained everything in a way that actually made sense :)"
We responded:
"Thifanie, thank you so much for taking the time to share your positive experience with Jessica! We're so happy to hear that she took such great care of you. If you need anything at all, please don't hesitate to reach out! - Juanita "
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Landon Monroe

March 27, 2026

5  out of  5
rating by Landon Monroe
"This location has really good customer service and Jessica has such a great attitude towards helping everyone"
We responded:
"Landon, thank you for your kind words about Jessica! We're so happy to hear this. Your experience is exactly what we strive for! We appreciate you. - Juanita"
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Jody Wentworth

March 27, 2026

5  out of  5
rating by Jody Wentworth
"Carl is the kind of financial advisor you did not know you were looking for until you found him. He brings genuine care and real strategic thinking to every conversation never overwhelming, always clear. His background as a CEPA sets him apart, and his ability to take something complex and make it feel manageable is a true gift. But more than anything, Carl has a heart for the people he works with. You can feel it. If you are a business owner who wants someone in your corner who is both sharp and genuinely kind Carl is your person."
We responded:
"Jody, thank you so much for your kind words! Carl truly cares about the people he works with, and it means a lot to see that come through in your experience with him! We appreciate you taking the time to share this and we're always here to help! - Juanita"
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Angela Martin

March 27, 2026

5  out of  5
rating by Angela Martin
"If you are looking to set yourself up to transition out of your business and want to get the best possible price you need to talk to Carl!"
We responded:
"Angela, thank you so much for taking the time to share this with us! We're so happy that your experience with Carl was a positive one. If you need anything at all, please don't hesitate to reach out! - Juanita"
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Perma Grandberry

March 24, 2026

5  out of  5
rating by Perma Grandberry
"We were helped immediately and the service was great"
We responded:
"Perma, thank you so much for taking the time to leave a positive review! We appreciate your kind words and support. - Juanita"
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Naia Erkelens

March 5, 2026

5  out of  5
rating by Naia Erkelens
"My family has used State Farm for all of our insurance needs for as long as I can remember. When I moved to the Washington State area, I hoped to continue my coverage. Juanita and her team have been incredibly gracious and understanding through our major life transitions (i.e., moving across the country). Everyone in her office continues to exude the values and promises that State Farm has always upheld for my family and me. Beyond “just coverage,” Juanita and her team are the kind of people who call just to make sure that you're happy! They genuinely care about your coverage and your day/week, and they are ready and able to help you be prepared for anything you might face in the future. I am incredibly grateful to know her and to continue getting to know her team."
We responded:
"Naia, thank you so much for such a thoughtful review! It truly means a lot to our team. We're so glad we could help make your move across the country a little easier and continue the level of service your family has come to expect from State Farm! Our entire team cares deeply about our customers, and it's wonderful to hear that came through in your experience. We're grateful to have your as part of our State Farm family and we're always here whenever your need us! - Juanita "
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Eric Mintel

February 23, 2026

5  out of  5
rating by Eric Mintel
"I've been going through state Farm and using the office of Juanita Lanier for quite a while now. Hands down the best service I've ever received from a insurance company and I've gone through quite a few in my days. I recently had a total loss and they had it figured out for me in weeks not months. The customer service from this office is beyond words. But in general state Farm as a whole I highly recommend them, you won't find a insurance company that will go on above and beyond like State Farm well. I also highly recommend people check out their renters insurance and bundle it with your auto insurance as well as their Beacon which gives you a discount every month for being a safe driver. And it's not one of those ones that plugs into you your oBD2 sensor blocking the way which is nice.."
We responded:
"Eric, thank you so much for your awesome and detailed review! Reading this made my day. My team and I are always here to help and make sure your experience with us is always a positive one! Your recommendation means the world to us and we're so grateful that you are part of our State Farm family! If you need anything at all, please don't hesitate to reach out. Thank you again!! - Juanita"
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Andrea Brashear

November 14, 2025

5  out of  5
rating by Andrea Brashear
"Keeping everything safe one insurance premium at a time"
We responded:
"We appreciate your 5-star review, Andrea! It's wonderful to know that we met your expectations. - Juanita"
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Spencer Blumenfield

October 28, 2025

5  out of  5
rating by Spencer Blumenfield
"Jessica helped me get a quote for renters insurance. She was kind, helpful and did a wonderful job breaking down the coverage. The world needs more customer service people like her."
We responded:
"Spencer, thank you so much for taking the time to share this with us. We are so happy to hear that Jessica took such great care of you. Your experience is exactly what we strive for! My team and I will work hard for your business each and every day. We appreciate you! - Juanita"
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Steven

October 2, 2025

5  out of  5
rating by Steven
"I always get good service and prices with State Farm Insurance and Juanita Lanier's office staff are very good at answering all my questions. Thanks for the good service guys!"
We responded:
"Steven, thank you so much for taking the time to share this with us! We are always here to help. We appreciate you! - Juanita"
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Bailey Fife

August 22, 2025

5  out of  5
rating by Bailey Fife
"Juanita is the BEST State Farm agent we have ever had! We just had our first appointment with her yesterday, and every State Farm agent should follow in her footsteps! She was professional, personable, and she took the time to explain our policies to us. She asked multiple times if we had any questions, and we really appreciated that she wanted to sit us down and explain everything to us; no State Farm agent has ever done this with us before. She really set the standard for what State Farm SHOULD be doing, and how every interaction should go! Thank you so much, Ms. Lanier! You are fantastic, and we are happy we switched to your office! I cannot recommend her enough!"
We responded:
"Bailey, thank you so much for such a detailed and kind review!! Reading this made my whole day. I appreciate you and your recommendation! I am always here to help. Please don't hesitate to call if you need anything! - Juanita"
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Jose Jaime

June 11, 2025

5  out of  5
rating by Jose Jaime
"This our first time having State Farm insurance and our experience here was amazing! Everyone in the office gave us a warm and inviting greeting. Angelica Islas was very nice and professional. She answered all of our questions and went above and beyond your regular sales representative. Juanita was out and we were unfortunately not able to meet her but we can tell you she left her best in charge! We would recommend to anyone!"
We responded:
"Jose, thank you so much for your kind words! I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible. We appreciate you and your business! - Juanita"
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Nathan Schooley

June 10, 2025

5  out of  5
rating by Nathan Schooley
"Juanita and her office have been my agent for my property ever since I bought it. She is always extremely responsive when I call or email her for various needs. I'm super pleased with the service I've received from her and her office!"
We responded:
"Nathan, this made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Juanita"
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Krystal

April 8, 2025

5  out of  5
rating by Krystal
"Juanita and her office are the best insurance agents that I have ever had. They are all so kind and helpful! I even received a happy birthday call."
We responded:
"Krystal, thank you for your wonderful review! I'm thrilled to hear that our team has made such a positive impression. We believe in treating our customers like family. We look forward to continuing to serve you and your insurance needs! - Juanita "
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Edwin Haskins

March 26, 2025

5  out of  5
rating by Edwin Haskins
"She has always been very helpful and supportive"
We responded:
"Thanks for the kind words, Edwin. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Juanita"
Profile photo of Narita Garcia

Narita Garcia

March 25, 2025

5  out of  5
rating by Narita Garcia
"El soporte y el servicio que brindan es puntual y efectivo, son muy serviciales. La comunicación con el equipo es eficaz y se logra realizar todos los trámites a tiempo y con disponibilidad inmediata del equipo. Los recomendamos!"
We responded:
"Narita, ¡Muchas gracias por tu comentario! Nos alegra saber que quedaste satisfecho con nuestro servicio y soporte. ¡Te agradecemos por recomendarnos! - Juanita "
Profile photo of Brian Rodriguez

Brian Rodriguez

March 5, 2025

5  out of  5
rating by Brian Rodriguez
"Juanita and her team are fantastic! They provide fast, clear communication and exceptional service. I highly recommend getting insurance with Juanita!"
We responded:
"This made my day, Brian! Thank you for sharing. We are always here to help and offer any assistance you may need. - Juanita"
Profile photo of Stella McCleary

Stella McCleary

December 26, 2024

1  out of  5
rating by Stella McCleary
"To clients or future clients be aware for this Juanita branch if you are involved in your first car accident this branch will determine your coverage. The employees at this branch are really rude and they will pretend to help you and not care less about the clients that been there for years. I am talking about my experience with everyone and will keep doing it to keep people away to go to this place. This is the worst insurance someone can have"
We responded:
"Stella, thank you for sharing your feedback. I sincerely apologize for the frustration you’ve experienced. Our office does not have any records that you are a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. It’s possible there’s been some confusion based on your username, but I’d be happy to chat with you directly to address any concerns you have. Please feel free to reach out to me directly at the office. I truly appreciate the opportunity to ensure you receive the level of service you deserve. - Juanita"
Profile photo of DEEPAK CHAUDHARY

DEEPAK CHAUDHARY

December 9, 2024

5  out of  5
rating by DEEPAK CHAUDHARY
"Really Sweet People Here I like it."
We responded:
"Deepak, we appreciate the positive, 5-star review! - Juanita "
Profile photo of Marisol Magana

Marisol Magana

November 5, 2024

5  out of  5
rating by Marisol Magana
"Me agradó mucho la atención que tuvo desde el Primer minuto, supo explicarme cada incertidumbre que tenía y la recomendaría desde luego que si"
We responded:
"Marisol, ¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que tuviste una experiencia positiva y que pudimos responder a todas tus preguntas. Nuestro objetivo es ofrecer un servicio claro y útil, y nos complace saber que cumplimos con tus expectativas. Agradecemos sinceramente tu recomendación y estamos a tu disposición para ayudarte con cualquier necesidad futura. - Juanita "
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Lorraine A Criss

November 1, 2024

5  out of  5
rating by Lorraine A Criss
"Angelica is thorough, knowledgeable, persistent, consistent, available, personable, kind, and truly cares! Great experience."
We responded:
"Lorraine, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Juanita"
Profile photo of Liliana Zafra

Liliana Zafra

October 30, 2024

5  out of  5
rating by Liliana Zafra
"La señorita Angelica te explica tu póliza con mucho profesionalismo, es muy amable..."
We responded:
"Liliana, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Juanita"
Profile photo of Eston Stiles

Eston Stiles

October 30, 2024

5  out of  5
rating by Eston Stiles
"I can’t recommend Juanita Lanier from State Farm enough! From the very first conversation, she made the insurance process simple and stress-free. Juanita is incredibly knowledgeable and always took the time to thoroughly explain each option, ensuring I understood what was best for my specific needs. She’s also incredibly responsive, always quick to answer any questions I had or provide updates on my policy. Thanks to Juanita, I feel confident and secure with my coverage, knowing I have someone trustworthy in my corner. If you're looking for a dedicated, professional insurance agent who genuinely cares about her clients, Juanita is the one to call!"
We responded:
"Eston, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Juanita"